Terms of Service

Effective Date: [Insert Date]

Welcome to Romanelli Couture! By using our website and purchasing from us, you agree to the following terms. These ensure a smooth shopping experience for both you and us. If you have any questions, feel free to contact us at romanellicustom@yahoo.ca.

1. General Terms

• By accessing our website, you agree to these Terms of Service.
• We may update these Terms from time to time. Please review them periodically.
• We reserve the right to refuse service or cancel orders at our discretion

  2. Who Can Shop With Us

  • Our store is open to all customers. However, if you are under the age of 15, we recommend getting permission from a parent or guardian before making a purchase

    3. Pricing & Product Availability

    • Prices are in Canadian Dollars and may change without prior notice.
    • We do our best to keep our inventory updated, but items may sell out before your order is processed.
    • If we need to cancel an order due to pricing errors or stock issues, we’ll notify you and provide a refund.

    4. Orders & Payments

    • All payments must be completed at checkout.
    • Once an order is placed, modifications or cancellations are not guaranteed but can be requested within 4 hours of purchase.
    • Orders suspected of fraud may be canceled without notice.

    5. Shipping & Delivery

    • We ship to all of Canada and do our best to get your order to you on time.
    • Shipping times are estimated and may vary due to carrier delays or unforeseen circumstances.
    • If your package is lost or delayed, please contact the shipping carrier first. We’ll assist where we can!

    6. Returns & Exchanges

    • We want you to love your purchase! If you’re unhappy, you may return eligible items for an exchange or store credit within 7 days of delivery.
    • Items must be unworn, unwashed, and in original condition with all tags attached.
    • Final sale items, swimwear, and accessories cannot be returned due to hygiene reasons.
    • For full details, check our Refund & Return Policy.

    7. Intellectual Property

    • All content on our website (images, text, logos, designs) belongs to Romanelli Couture and cannot be used without permission.

    8. User Responsibilities

    • Please use our website lawfully and respectfully.
    • Any fraudulent activity or misuse of our services may result in order cancellation or restricted access.

    9. Limitation of Liability

    • We are not responsible for any indirect or accidental damages resulting from the use of our website or products.
    • If an issue arises, our maximum liability is limited to the amount paid for your purchase.

    10. Disputes & Resolution

    • We aim to resolve any concerns quickly—please reach out to us at romanellicustom@yahoo.ca for assistance.
    • If needed, legal disputes will be handled under the laws of Quebec, Canada.

    11. Changes to Terms

    • We may update these Terms at any time. Please check back periodically to stay informed.

    12. Contact Us

    If you have any questions, feel free to contact us at:
    📧 romanellicustom@yahoo.ca
    📍 8235 Boulevard Langelier

  • All information provided during checkout must be accurate and up to date.